Ramp Operations Lead — Aircraft Ground Support

Primeflight-Aviation-5; Hebron Estates (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services, Inc. is seeking a Ramp Supervisor to lead a ramp team, oversee aircraft handling, baggage and turnaround operations with a focus on safety and efficiency on the ground.

The role requires training and mentoring staff, coordinating with flight crews and airport personnel, and ensuring high standards of customer service. Strong leadership and safety knowledge are essential for success in a fast-paced environment.

Qualifications

• 18 years of age or older.
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking).
• Minimum of 2 years of experience in ramp operations or a related aviation field.
• Proven experience in a supervisory or leadership role.
• Strong knowledge of ramp safety and operational procedures.
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices.
• Effectively communicate with colleagues and clients, both in-person and through electronic means.
• Pass a background check and drug screen.
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

Responsibilities

• Supervise the ramp team operations, including aircraft loading and unloading.
• Coordinate ramp activities to ensure timely turnaround of flights.
• Train and mentor ramp team members on operational procedures and safety protocols.
• Monitor team compliance with airline and airport regulations.
• Conduct pre-shift briefings to discuss daily tasks and safety focus points.
• Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss.
• Manage communication between the ramp team, flight crew, and ground operations.
• Ensure proper use and maintenance of ground support equipment.
• Implement and enforce safety measures and hazard prevention on the ramp.
• Respond to and manage operational issues and emergencies.
• Facilitate efficient teamwork to meet flight schedules and service standards.
• Conduct performance evaluations and provide feedback to ramp team members.
• Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations.
• Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations as required.
• Liaise with other airport departments for coordinated operations.
• Maintain accurate records of ramp operations and incidents.
• Promote a culture of safety and professionalism within the team.
• Exemplify PrimeFlight customer service and safety standards.
• Perform any additional duties as assigned by management.

Skills

Ramp operations

Supervisory experience

Safety procedures

English fluency

Communication

Driver's license

FAA/TSA credentials

Background check

Shift work

Job description

PrimeFlight Aviation Services, Inc. is seeking a Ramp Supervisor to lead a ramp team, oversee aircraft handling, baggage and turnaround operations with a focus on safety and efficiency on the ground.

The role requires training and mentoring staff, coordinating with flight crews and airport personnel, and ensuring high standards of customer service. Strong leadership and safety knowledge are essential for success in a fast-paced environment.