Radiology Front Desk Coordinator

Paycom; Austin (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Paycom in Austin, TX is seeking a Patient Scheduler/Receptionist to greet callers and patients warmly and manage scheduling with attention to demographics and insurance data. You will coordinate with providers to ensure timely appointments and accurate records in our EMR system.

Ideal candidates have 2–3 years of medical office experience and thrive in a fast-paced environment while maintaining professionalism and strong communication with patients and staff.

Qualifications

• High school diploma or GED required.
• Associates or Bachelor's Degree preferred.
• 2–3 years of medical office experience.
• Experience in a fast-paced, high patient-volume doctors office.
• Experience using EMR/scheduling systems.

Responsibilities

• Greet callers and in-office patients warmly, providing courteous service.
• Serve as the first point of contact for patients at our practice.
• Schedule appointments and update demographics and insurance information accurately.
• Confirm, cancel, reschedule, and update patient appointments per requests.
• Use the EMR system to match provider availability with patient needs.
• Schedule appointments based on clinic guidelines and maintain accurate records.
• Communicate with providers and staff about patient concerns and system issues.
• Fax or complete requests to other medical offices and ensure patient records are transferred securely.
• Maintain scheduling systems for accurate patient data and staffing insights.
• Perform other clerical duties as assigned by the office manager and travel between locations as needed.

Skills

Self-starter

Effective communication

Multitasking

Situational analysis

Multi-line phone system

Clear speech

Organization

Interpersonal skills

Professional attitude

Computer literacy

Teamwork

Education

High school diploma or GED

Associates or Bachelor's Degree

Job description

Paycom in Austin, TX is seeking a Patient Scheduler/Receptionist to greet callers and patients warmly and manage scheduling with attention to demographics and insurance data. You will coordinate with providers to ensure timely appointments and accurate records in our EMR system.

Ideal candidates have 2–3 years of medical office experience and thrive in a fast-paced environment while maintaining professionalism and strong communication with patients and staff.