Compassionate Patient Services & Scheduling Specialist

Texas Oncology; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Texas Oncology seeks a Patient Services Coordinator for our Austin clinic to greet patients, schedule appointments, collect payments, and relay information to clinical staff. This full-time role supports the Revenue Cycle Department in a fast-paced, patient-centered environment.

Ideal candidates have receptionist experience, familiarity with Microsoft Office, and respect for HIPAA. Training is provided, with opportunities for progression based on experience.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner; checks in arrivals.
• Registers and schedules appointments efficiently for patients.
• Answers, screens, and directs incoming calls; relays messages to clinical staff.
• Collects co-pays and processes patient payments; provides receipts.
• Maintains patient demographics and insurance information in the system.
• Adheres to confidentiality and HIPAA regulations; provides general administrative support.
• Supports and collaborates with the Revenue Cycle Department and clinic staff.

Skills

Receptionist experience

Microsoft Office

E-learning completion

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Texas Oncology seeks a Patient Services Coordinator for our Austin clinic to greet patients, schedule appointments, collect payments, and relay information to clinical staff. This full-time role supports the Revenue Cycle Department in a fast-paced, patient-centered environment.

Ideal candidates have receptionist experience, familiarity with Microsoft Office, and respect for HIPAA. Training is provided, with opportunities for progression based on experience.