Radiology Clinic Assistant — Patient Care & Admin

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 50,833,000 - 71,463,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Tuition reimbursement

Job summary

Mass General Brigham is seeking a Medical Administrative Support role for the Massachusetts Eye and Ear Infirmary in Boston. The position interfaces between patients and providers in a high-volume ambulatory clinic, with an emphasis on organization and prioritizing administrative tasks essential to patient care.

The role includes rooming patients, intake in exam rooms, front-desk scheduling, copay collection, and handling communications by phone and fax.

Qualifications

• High School Diploma or equivalent required.
• Prefer 1 year of experience in a medical administrative support position or as a medical assistant in a busy site.
• Office experience 2-3 years required.

Responsibilities

• Greet and check in/out patients, manage patient intake in exam rooms and handle information flow.
• Schedule patient appointments at the front desk.
• Answer phones with a high level of customer service and professionalism.
• Collect copayments and help manage incoming information via phone and fax.

Skills

Office Suite

Phone system experience

Time management

Verbal communications

Multitasking

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Mass General Brigham is seeking a Medical Administrative Support role for the Massachusetts Eye and Ear Infirmary in Boston. The position interfaces between patients and providers in a high-volume ambulatory clinic, with an emphasis on organization and prioritizing administrative tasks essential to patient care.

The role includes rooming patients, intake in exam rooms, front-desk scheduling, copay collection, and handling communications by phone and fax.