Patient Access & Clinic Support Specialist

Massachusetts Eye and Ear; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

403b retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

Massachusetts Eye and Ear, part of Mass General Brigham, seeks a medical administrative support professional for a high-volume ambulatory Radiology clinic. This role interfaces with patients and providers, handling intake, scheduling, and billing at the front desk with strong customer service.

Ideal candidates will have a high school diploma, 1 year of medical admin experience, and proficiency with Office Suite. The position is onsite with a 40-hour workweek and competitive benefits.

Qualifications

• Proficiency with all Office Suite and standard office procedures.
• Ability to manage non-routine calls and convey information clearly.
• Strong writing and message-taking for internal communications.

Responsibilities

• Room patients and perform patient intakes in the exam room.
• Schedule patient appointments at the front desk.
• Answer phones with high level of customer service.
• Check patients in and out of appointments.
• Collect copayments and manage incoming information by phone and fax.

Skills

Office Suite

Phone system

Time management

Organization

Verbal communication

Education

High School Diploma

Job description

Massachusetts Eye and Ear, part of Mass General Brigham, seeks a medical administrative support professional for a high-volume ambulatory Radiology clinic. This role interfaces with patients and providers, handling intake, scheduling, and billing at the front desk with strong customer service.

Ideal candidates will have a high school diploma, 1 year of medical admin experience, and proficiency with Office Suite. The position is onsite with a 40-hour workweek and competitive benefits.