Clinic Front Desk & Admin Assistant

Massachusetts Eye and Ear Infirmary - MEI; Weymouth (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking an administrative/clinical support role to facilitate smooth operations within a physician practice. The position handles scheduling, check-in/check-out, and routine clerical tasks under supervision, with duties varying by department.

The role involves patient interactions, billing form processing, and assisting with patient flow and information needs in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare office experience helpful.
• Basic proficiency with Microsoft Office Suite and related tools.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule inquiries and appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to the medical record.
• Call for patient records and lab results.
• Open and distribute mail or faxes.
• Type forms and schedules as directed.
• May accept co-payments and verify registrations for accuracy.
• Monitor patients in waiting areas and assist with information needs.
• Assist in patient flow processes.

Skills

Office suite

Phone system

Time management

Communication

Education

High School Diploma or Equivalent

Job description

Massachusetts Eye and Ear Infirmary is seeking an administrative/clinical support role to facilitate smooth operations within a physician practice. The position handles scheduling, check-in/check-out, and routine clerical tasks under supervision, with duties varying by department.

The role involves patient interactions, billing form processing, and assisting with patient flow and information needs in a fast-paced healthcare setting.