Clinical Care Assistant II — Patient-Focused Support

Partner's Healthcare; Quincy (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Medical Assistant to support clinical and non-clinical patient services at Mass Eye and Ear Infirmary. You will take vital signs, collect specimens, and assist healthcare providers, while coordinating with physicians and nursing staff to ensure smooth patient flow.

The role emphasizes patient comfort, accurate data collection, and collaboration with multiple care team members in a high-volume environment.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to take vital signs and manual blood pressure.
• Knowledge of medical terminology and procedures.

Responsibilities

• Take vital signs, document patient information, schedule appointments, and manage patient flow.
• Show patients to examination rooms and prepare equipment for providers.
• Explain treatment procedures and organize educational materials for patient education.
• Perform general office duties and act as liaison with other departments.
• Collect blood and other specimens and prepare for testing.
• Maintain inventory of immunizations and check expiration dates.
• Provide immunizations as applicable with required certification or experience.
• Contribute to quality initiatives in the department.

Skills

Vital signs

Phlebotomy

EHR systems

Interpersonal skills

Customer service

Education

High School Diploma

Associate's Degree in Medical Assisting

Job description

Mass General Brigham is seeking a Medical Assistant to support clinical and non-clinical patient services at Mass Eye and Ear Infirmary. You will take vital signs, collect specimens, and assist healthcare providers, while coordinating with physicians and nursing staff to ensure smooth patient flow.

The role emphasizes patient comfort, accurate data collection, and collaboration with multiple care team members in a high-volume environment.