Radiation Therapy Patient Care Coordinator I

Fred Hutchinson Cancer Research Center; Seattle (WA); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Retirement plan

Employee assistance program

Paid sick leave

Paid holidays

Job summary

Fred Hutchinson Cancer Center in Seattle, WA is seeking a Patient Care Coordinator I to join a dynamic hybrid team. This role supports scheduling, patient communication, and care coordination across departments, employing multiple systems to ensure a smooth patient journey.

Requirements include a high school diploma, strong communication, attention to detail, and customer service experience. A BA/BS is preferred, and Epic experience is a plus.

Qualifications

• High school graduate or equivalent.
• Ability to work independently and prioritize concurrent responsibilities.
• Clear verbal and written communication.
• Proficient in MS Word, email, and data entry in Windows.
• Demonstrated customer service skills.
• Ability to solve complex problems and work under pressure.
• Active listening and relationship-building with boundaries.

Responsibilities

• Schedule patient appointments and coordinate with departments for efficient flow.
• Assist patients and families, answer questions, and provide information.
• Update patient and caregiver contact details in the EHR.
• Communicate scheduling needs to providers and staff; notify as needed.
• Prioritize scheduling requests and triage urgent needs.
• Support department operations and cross-coverage as needed.
• Assist with training of new staff and block templates as required.
• Triage calls from physicians, patients, and others seeking care.
• Collect patient demographics and insurance information for registration.
• Assist with financial clearance and portal access as needed.

Skills

Customer service

Attention to detail

Verbal communication

Time management

Coping skills

Education

High school diploma

Bachelor's degree preferred

Tools

MS Word

Email

Epic

Job description

Fred Hutchinson Cancer Center in Seattle, WA is seeking a Patient Care Coordinator I to join a dynamic hybrid team. This role supports scheduling, patient communication, and care coordination across departments, employing multiple systems to ensure a smooth patient journey.

Requirements include a high school diploma, strong communication, attention to detail, and customer service experience. A BA/BS is preferred, and Epic experience is a plus.