Patient Care & Scheduling Specialist

Fred Hutch; United States; Hybrid; USD 3,733,000 - 5,297,000; Full time

Benefits offered by this job

Medical/vision

Dental

Flexible spending accounts

Life insurance

Disability

Retirement

Paid vacation

Paid sick leave

Paid holidays

Paid parental leave

Tuition reimbursement

Onsite health clinic

Job summary

Fred Hutchinson Cancer Center in Seattle seeks a Patient Care Coordinator I to act as a professional liaison for patients and families, coordinating complex scheduling across multiple systems and ensuring smooth transitions between care settings.

This hybrid role runs Monday–Friday 8:30 am–5:00 pm, with duties including contacting providers, updating records, triaging requests, and supporting departmental operations, while delivering compassionate patient service.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Demonstrated customer service and effective communication skills.
• Ability to manage multiple tasks and work under pressure.

Responsibilities

• Schedule patient appointments related to treatment and referrals across departments.
• Coordinate with patients, families, providers and staff to meet scheduling needs.
• Update patient demographics and insurance in registration databases.
• Triages calls from physicians, patients, families and others seeking care.
• Provide support for training and cross-coverage as needed.

Skills

Customer service

Communication

Attention to detail

Problem solving

Time management

Active listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

MS Word

Epic scheduling software

Windows environment

Job description

Fred Hutchinson Cancer Center in Seattle seeks a Patient Care Coordinator I to act as a professional liaison for patients and families, coordinating complex scheduling across multiple systems and ensuring smooth transitions between care settings.

This hybrid role runs Monday–Friday 8:30 am–5:00 pm, with duties including contacting providers, updating records, triaging requests, and supporting departmental operations, while delivering compassionate patient service.