Patient Care Coordinator (Hybrid/Remote)

Fred Hutchinson Cancer Research Center; Seattle (WA); Hybrid; USD 77,395,000 - 110,175,000; Full time

Job summary

Fred Hutchinson Cancer Center is seeking a Patient Care Coordinator I to manage scheduling, coordinate with care teams, and support patients through the care journey. The role blends in-clinic and remote work, requires strong communication and problem-solving, and emphasizes attention to detail and compassionate service.

Responsibilities include updating the EHR, triaging scheduling requests, and aiding with financial clearance as needed.

Qualifications

• High school graduate or equivalent.
• Ability to work independently, organize, and prioritize concurrent responsibilities.
• Clear verbal and written communication skills.
• Proficient in MS Word, email, and Windows data entry.
• Strong customer service and problem-solving abilities.
• Ability to work under pressure in a healthcare setting.
• Attention to detail and ability to triage issues.
• Active listening and relationship-building skills.

Responsibilities

• Schedule all patient appointments and referrals; coordinate with departments for smooth patient flow.
• Interact with patients, families, providers to identify needs and address questions.
• Update patient info in the EHR and assist with registration
• Communicate scheduling needs to providers, triage requests, and prioritize tasks.
• Support department operations and participate in training and cross-coverage.

Skills

Independent work

Communication

MS Word

Data entry

Customer service

Problem solving

Attention to detail

Active listening

Triage issues

Education

Bachelor's degree (BA or BS)

Tools

Epic scheduling software

Job description

Fred Hutchinson Cancer Center is seeking a Patient Care Coordinator I to manage scheduling, coordinate with care teams, and support patients through the care journey. The role blends in-clinic and remote work, requires strong communication and problem-solving, and emphasizes attention to detail and compassionate service.

Responsibilities include updating the EHR, triaging scheduling requests, and aiding with financial clearance as needed.