Radiation Therapy Patient Care Coordinator - Hybrid

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); Hybrid; USD 37.000 - 53.000; Vollzeit

Benefits dieser Stelle

Retirement plan

Employee assistance program

Paid sick leave

Paid holidays

Zusammenfassung

Fred Hutchinson Cancer Center in Seattle is seeking a Patient Care Coordinator I-Radiation Therapy for a temporary full-time hybrid role at the South Lake Union location. You will manage complex scheduling requests, coordinate with multiple departments, and serve as the main liaison for patients and families.

The role emphasizes continuity of care, accurate data entry in the EHR, and timely communication with physicians, nurses and technologists to support efficient treatment workflows and

Qualifikationen

• High school graduate or equivalent.
• Ability to work independently, organize, and prioritize concurrent responsibilities and demand.
• Proficient in MS Word, email, and data entry in a Windows-based environment.
• Demonstrated customer service skills.
• Ability to solve complex problems and meet patient needs.
• Ability to work in a high pressure, deadline oriented health care environment.
• Active listening skills.
• Attention to detail to ensure scheduling accuracy.

Aufgaben

• Schedules all patient appointments related to treatment and communicates schedule to patients.
• Coordinates scheduling with other departments to ensure efficient patient flow.
• Works closely with patients, families, visitors, providers, and staff to identify needs and resolve problems.
• Updates patient and caregiver contact information in the EHR when needed.
• Communicates with providers, technologists, and nurses regarding scheduling needs and additional requests.
• Manages and prioritizes scheduling requests.
• Recognizes emergency situations and initiates correct code procedures.
• Supports the department and may take on cross coverage or special projects.
• Assists with training of new staff.
• Triages calls from referring physicians, patients, family, and others seeking access to care.
• Collects and enters patient demographic and insurance information.
• Assists with the financial clearance process as necessary.
• Coordinates Commercial Cell Therapy Portal Access (IMTX).
• Distributes work to the Program Assistant and/or Patient Care Coordinator Assistant as appropriate.

Kenntnisse

Verbal communication

Customer service

Attention to detail

Problem solving

High pressure environment

Ausbildung

Bachelor's degree (BA or BS)

High school diploma or equivalent

Tools

Epic scheduling

Scheduling software

Jobbeschreibung

Fred Hutchinson Cancer Center in Seattle is seeking a Patient Care Coordinator I-Radiation Therapy for a temporary full-time hybrid role at the South Lake Union location. You will manage complex scheduling requests, coordinate with multiple departments, and serve as the main liaison for patients and families.

The role emphasizes continuity of care, accurate data entry in the EHR, and timely communication with physicians, nurses and technologists to support efficient treatment workflows and