QSR Assistant General Manager - Lead Ops & Guest Experience

Miguel's Jr. - 28 Rialto; Rialto (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Miguel's Jr. in Rialto, CA is seeking an Assistant General Manager to oversee Front and Back of House operations, partnering with the General Manager to drive performance at a single QSR location. The AGM leads with a focus on execution, team leadership, and development as a pipeline for future General Manager roles.

You will coach Shift Supervisors, ensure training and safety, manage scheduling, and maintain brand standards while delivering guest-first service during each shift.

Qualifications

• Minimum 2 years of supervisory or management experience in a QSR or similar environment.
• Ability to lead, coach, and motivate a diverse team.
• Working knowledge of restaurant operations, labor management, and food safety practices.
• Proficiency in verbal and written English; bilingual English/Spanish is a plus.
• Flexible availability including nights, weekends, and holidays; basic computer skills (MS Office).

Responsibilities

• Supports BOH and FOH daily operations to ensure consistent execution of standards.
• Assists GM with labor, food cost, inventory, and daily performance metrics.
• Helps analyze operational results and supports action plans to improve efficiency and profitability.
• Ensures staffing, product availability, and execution gaps are addressed during shifts.
• Leads Shift Supervisors and restaurant team through coaching and direction.
• Supports onboarding and training of new hires and maintains safety standards.

Skills

Leadership

Coaching

Team motivation

English communication

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Miguel's Jr. in Rialto, CA is seeking an Assistant General Manager to oversee Front and Back of House operations, partnering with the General Manager to drive performance at a single QSR location. The AGM leads with a focus on execution, team leadership, and development as a pipeline for future General Manager roles.

You will coach Shift Supervisors, ensure training and safety, manage scheduling, and maintain brand standards while delivering guest-first service during each shift.