QSR Assistant GM: Operations Leader & Team Builder

Miguel's Jr. - Westend Corona; Corona (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Miguel's Jr. - Westend Corona is seeking an Assistant General Manager (AGM) to support Front and Back of House operations at a single QSR location in Corona, CA.

The AGM partners with the General Manager, stepping in when the GM is offsite to ensure execution, team development, and strong guest service. The AGM will lead shifts, coach supervisors, onboard new hires, and ensure food safety, labor management, and brand standards are met.

Qualifications

• Minimum of 2 years of experience in a supervisory or management role in a QSR or similar environment.
• Demonstrated ability to lead, coach, and motivate a diverse team.
• Working knowledge of restaurant operations, labor management, and food safety practices.
• Proficiency in verbal and written English communication; bilingual English/Spanish is a plus.
• Flexible availability, including nights, weekends, and holidays.
• Intermediate computer skills, including MS Office (Excel, Word, Outlook).
• High School Diploma or equivalent.

Responsibilities

• Supports BOH and FOH daily operations to ensure consistent execution of company standards and guest service expectations.
• Assists the GM in managing operational controls including labor, food cost, inventory, and daily performance metrics.
• Helps analyze operational results and supports action plans to improve efficiency, productivity, and profitability.
• Ensures operational readiness during shifts by addressing staffing, product availability, and execution gaps.
• Manages third-party delivery services and ensures same quality of food and guest service; identifies opportunities and implements improvements.
• Leads and supports Shift Supervisors and restaurant team members through coaching, direction, and role modeling.
• Reinforces performance expectations and supports corrective action in partnership with the GM.
• Creates a positive and respectful work environment that promotes teamwork, engagement, and accountability.
• Serves as a developmental leader for Shift Supervisors, preparing them for increased responsibility.
• Supports onboarding and training of new hires to ensure understanding of duties and standards.
• Reinforces proper execution of policies, procedures, and brand standards through hands-on leadership.

Skills

Supervisory experience

Leadership

Team motivation

English communication

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Miguel's Jr. - Westend Corona is seeking an Assistant General Manager (AGM) to support Front and Back of House operations at a single QSR location in Corona, CA.

The AGM partners with the General Manager, stepping in when the GM is offsite to ensure execution, team development, and strong guest service. The AGM will lead shifts, coach supervisors, onboard new hires, and ensure food safety, labor management, and brand standards are met.