Pulmonary Front Desk & Scheduling Specialist II

Jefferson Health; Pennsylvania; On-site; USD 25,000 - 39,000; Full time

Job summary

Jefferson Health in Bucks County, PA is seeking a Patient Services Associate II for the Pulmonary department to manage patient check-in/out, verify demographics, and schedule appointments via EPIC. You will obtain pre-certifications, verify insurance and referrals, ensure HIPAA compliance, and help maintain smooth patient flow; effective communication and multitasking are essential.

This full-time day position provides exposure to the Jefferson Experience and supports a courteous, efficient

Qualifications

• Must communicate courteously with patients and visitors.
• Ability to process and interpret data and multi-task under time pressure.

Responsibilities

• Interacts with patients and staff, upholding Jefferson values.
• Processes check-in/out and schedules appointments via EPIC.
• Obtains pre-certifications/pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates patient/provider concerns as appropriate.
• Greets patients professionally and adheres to HIPAA privacy and security requirements.

Skills

Customer communication

Multitasking

Data interpretation

Education

HS Diploma or equivalent

Tools

EPIC scheduling

Job description

Jefferson Health in Bucks County, PA is seeking a Patient Services Associate II for the Pulmonary department to manage patient check-in/out, verify demographics, and schedule appointments via EPIC. You will obtain pre-certifications, verify insurance and referrals, ensure HIPAA compliance, and help maintain smooth patient flow; effective communication and multitasking are essential.

This full-time day position provides exposure to the Jefferson Experience and supports a courteous, efficient