Patient Services Specialist: Check-In & Pre-Certs

Thomas Jefferson University & Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health is seeking a Patient Services Associate II in Philadelphia to support front-desk and patient flow activities. You will process arrivals and departures, coordinate scheduling via EPIC, and verify pre-authorizations for procedures.

The role emphasizes delivering the Jefferson Experience through courteous, professional interactions with patients and visitors. You will maintain efficient clinic operations, handle data interpretation, and ensure HIPAA compliance in a fast-paced

Qualifications

• HS Diploma or equivalent required.
• Must communicate courteously with patients/visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Processes check in and check out, point of service activities and scheduling via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient/provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.

Education

HS Diploma or equivalent

Job description

Jefferson Health is seeking a Patient Services Associate II in Philadelphia to support front-desk and patient flow activities. You will process arrivals and departures, coordinate scheduling via EPIC, and verify pre-authorizations for procedures.

The role emphasizes delivering the Jefferson Experience through courteous, professional interactions with patients and visitors. You will maintain efficient clinic operations, handle data interpretation, and ensure HIPAA compliance in a fast-paced