Patient Access Specialist II

Jefferson Health; Elkins Park Gardens (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Jefferson Health in Elkins Park, PA seeks a Patient Services Associate II to manage patient arrival/departure activities, verify insurance and demographics, and obtain pre-certifications for procedures. The role supports a smooth flow of patients to examination rooms and upholds the Jefferson Experience by delivering courteous, professional service.

Responsibilities include check-in/out via EPIC, assisting with scheduling, and ensuring privacy and regulatory compliance.

Qualifications

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Check in/check out and schedule appointments via EPIC.
• Obtain pre-certifications and/or pre-authorizations for procedures.
• Maintain efficient flow of practice and escalate concerns as appropriate.
• Greet patients/visitors professionally by phone or in person.
• Adhere to HIPAA privacy and security requirements and applicable regulations.
• Other duties as assigned.

Skills

Courteous communication

Time management

Multitasking

Data interpretation

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health in Elkins Park, PA seeks a Patient Services Associate II to manage patient arrival/departure activities, verify insurance and demographics, and obtain pre-certifications for procedures. The role supports a smooth flow of patients to examination rooms and upholds the Jefferson Experience by delivering courteous, professional service.

Responsibilities include check-in/out via EPIC, assisting with scheduling, and ensuring privacy and regulatory compliance.