Patient Services Associate II — Front Desk & Check-In

Abington Memorial Hospital; United States; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Retirement plans

Tuition assistance

Job summary

Jefferson Health in the United States is seeking a Patient Services Associate II to enhance the patient experience by efficiently processing arrivals and departures for clinic visits. You will verify eligibility, scheduling, and pre-authorizations while upholding HIPAA and regulatory standards.

The role emphasizes courteous patient interactions, data accuracy, and the ability to multitask in a fast-paced environment, supporting seamless flow to examination rooms and a positive Jefferson

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and visitors.
• Willingness to provide a positive Jefferson Experience for all patients.
• Ability to process and interpret data.
• Ability to multi-task with time-sensitive workload.

Responsibilities

• Processes check in/out and schedules patient appointments via EPIC.
• Obtains pre-certifications and authorizations for procedures.
• Maintains efficient flow of practice and escalates concerns as needed.
• Greet patients/visitors and provide professional assistance.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with applicable regulatory standards.

Skills

Customer service

Communication

Time management

HIPAA awareness

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health in the United States is seeking a Patient Services Associate II to enhance the patient experience by efficiently processing arrivals and departures for clinic visits. You will verify eligibility, scheduling, and pre-authorizations while upholding HIPAA and regulatory standards.

The role emphasizes courteous patient interactions, data accuracy, and the ability to multitask in a fast-paced environment, supporting seamless flow to examination rooms and a positive Jefferson