Pulmonary Clinic Patient Concierge & Front Desk Specialist

CHRISTUS Health; Alexandria (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Louisiana is seeking a Front Desk/Patient Services Clerk to greet, direct and schedule patients and visitors, verify insurance, and collect payments. You will support the medical office by handling phone inquiries, updating demographics, and preparing deposits.

This role emphasizes accurate data entry and HIPAA-compliant interactions. The ideal candidate has a high school diploma (Some college preferred), strong interpersonal and math skills, and at least 3 years in a health

Qualifications

• High school diploma or equivalent required.
• Knowledge of managed care preferred.
• Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
• Excellent interpersonal and communication skills and good math knowledge essential.
• Some College preferred.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Verify demographic and insurance information and enter into computer database.
• Assist with answering phones, taking messages and inquiries.
• Respond to requests for patient account corrections and/or maintenance.
• Schedule appointments for patients in accordance with physician guidelines.
• Collect time of service payments and arrange payment plans as requested.

Skills

Interpersonal skills

Communication skills

Math knowledge

Education

High school diploma or equivalent

Some college

Tools

10-key calculator

Telephone

Computer

Copier

Fax machine

Job description

CHRISTUS Health in Louisiana is seeking a Front Desk/Patient Services Clerk to greet, direct and schedule patients and visitors, verify insurance, and collect payments. You will support the medical office by handling phone inquiries, updating demographics, and preparing deposits.

This role emphasizes accurate data entry and HIPAA-compliant interactions. The ideal candidate has a high school diploma (Some college preferred), strong interpersonal and math skills, and at least 3 years in a health