Senior Clinic Patient Concierge & Scheduling Specialist

CHRISTUS Health; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health is seeking a front desk/medical office support role in Texas to greet patients, verify insurance, schedule visits, and collect payments. This position requires attention to patient data, accurate records, and good communication with staff and patients.

The role involves handling phone inquiries, assisting with referrals, and ensuring HIPAA compliance while supporting clinic operations and cash deposits.

Qualifications

• High school diploma or equivalent required.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Verifies insurance benefits and assists with referrals.
• Collects payments and prepares cash for deposits.
• Maintains flow of patient check-in and accurate demographic data.
• Answers phones and assists with inquiries.
• Schedules appointments for patients per physician guidelines.

Skills

Interpersonal communication

Math proficiency

Insurance verification

Billing and collections knowledge

Education

High school diploma or equivalent

Some College preferred

Tools

10-key calculator

Job description

CHRISTUS Health is seeking a front desk/medical office support role in Texas to greet patients, verify insurance, schedule visits, and collect payments. This position requires attention to patient data, accurate records, and good communication with staff and patients.

The role involves handling phone inquiries, assisting with referrals, and ensuring HIPAA compliance while supporting clinic operations and cash deposits.