Patient Concierge & Front Desk Specialist

Integrity Care Group; Guymon (OK); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Integrity Care Group seeks a Patient Service Specialist to handle front desk duties, greet patients, verify insurance, collect co-pays, and ensure data accuracy while maintaining patient confidentiality. The role supports smooth patient flow and high-quality service in a clinic setting.

The ideal candidate has a high school diploma or equivalent, experience with medical office operations, and knowledge of HIPAA. Proficiency in MS Office and EMR software is preferred.

Qualifications

• High School Diploma or equivalent required; Associates preferred.
• Must obtain and maintain a current BLS certification.
• Experience in medical office settings and HIPAA regulations preferred.

Responsibilities

• Greet patients and manage front desk activities with courtesy and efficiency.
• Verify insurance information and collect co-pays as required.
• Enter and update patient data accurately in the system; ensure confidentiality.

Skills

Medical terminology

Customer service

HIPAA compliance

MS Office

Data entry

Education

High School Diploma or equivalent

Associates preferred

BLS Certification

Tools

EMR/EHR software

Practice management software

Microsoft Office

Job description

Integrity Care Group seeks a Patient Service Specialist to handle front desk duties, greet patients, verify insurance, collect co-pays, and ensure data accuracy while maintaining patient confidentiality. The role supports smooth patient flow and high-quality service in a clinic setting.

The ideal candidate has a high school diploma or equivalent, experience with medical office operations, and knowledge of HIPAA. Proficiency in MS Office and EMR software is preferred.