Senior Clinic Patient Concierge (PRN)

CHRISTUS Health; Tyler (TX); On-site; USD 32,000 - 42,000; Part time

Job summary

CHRISTUS Health in Texas is seeking a Front Office Clerk to greet, instruct, direct and schedule patients and visitors, acting as liaison between patients and medical support staff. You may assist with various clinic duties, verify insurance benefits and referrals, and collect payments for deposits.

The role involves answering phones, updating patient records, posting charges, and supporting front desk leadership. Per diem, with flexibility to cover shifts as needed.

Qualifications

• High school diploma or equivalent.
• Knowledge of managed care preferred.
• Excellent interpersonal and communication skills and good math knowledge essential.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database.
• Assists with answering phones, taking messages and assisting with patient and staff inquiries.
• Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.
• Schedules appointments for patients in accordance with physician guidelines.
• Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.

Skills

Interpersonal skills

Communication skills

Math skills

Multitasking

Education

High school diploma or equivalent

Some College preferred

Tools

10-key calculator by touch

Phone

Computer

Job description

CHRISTUS Health in Texas is seeking a Front Office Clerk to greet, instruct, direct and schedule patients and visitors, acting as liaison between patients and medical support staff. You may assist with various clinic duties, verify insurance benefits and referrals, and collect payments for deposits.

The role involves answering phones, updating patient records, posting charges, and supporting front desk leadership. Per diem, with flexibility to cover shifts as needed.