Senior Clinic Front Desk & Patient Concierge

CHRISTUS Health; Shreveport (LA); On-site; USD 15,000 - 21,000; Part time

Job summary

CHRISTUS Health is seeking a Per Diem/PRN administrative associate to greet and direct patients, verify demographics and insurance, and assist with referrals and billing duties. You will schedule appointments and handle payments, working closely with clinic staff to ensure smooth patient flow.

The role requires strong communication, basic math, and familiarity with managed care. Prior health care office experience is preferred and HIPAA guidelines must be followed.

Qualifications

• High school diploma or equivalent required.
• Some college preferred.
• Three+ years in a health care setting.
• Knowledge of managed care preferred.
• ICD9 and CPT coding preferred.

Responsibilities

• Maintain patient check-in flow and verify demographic and insurance information.
• Assist with answering phones, taking messages and patient inquiries.
• Respond to requests for patient account corrections and maintenance.
• Schedule appointments per clinician guidelines.
• Collect payments and arrange payment plans as requested.
• Check in patients and update medical records in the system.
• Assist front office with denials and work queues to keep claims clean.
• Screen visitors and respond to routine information requests.
• Follow HIPAA guidelines and maintain confidentiality.
• Adhere to CHRISTUS Health policies and safety standards.

Skills

Interpersonal skills

Managed care knowledge

10-key by touch

Math skills

Healthcare experience

ICD9/CPT coding

Education

High school diploma or equivalent

Some college

Tools

10-key calculator

Telephone

Computer

Copier

Fax machine

Job description

CHRISTUS Health is seeking a Per Diem/PRN administrative associate to greet and direct patients, verify demographics and insurance, and assist with referrals and billing duties. You will schedule appointments and handle payments, working closely with clinic staff to ensure smooth patient flow.

The role requires strong communication, basic math, and familiarity with managed care. Prior health care office experience is preferred and HIPAA guidelines must be followed.