Senior Clinic Patient Concierge & Billing Specialist

CHRISTUS Health; Highland Park (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health is seeking a patient access/administrative professional to greet and direct patients, verify insurance benefits, and collect payments. You will handle check-in, scheduling, inquiries, and basic front office duties in a busy clinic setting.

The role requires strong interpersonal and math skills, plus experience in health care administration and familiarity with coding and collections processes.

Qualifications

• High school diploma or equivalent.
• Knowledge of managed care preferred.
• Ability to operate 10-key calculator by touch and use common office devices.
• Excellent interpersonal and communication skills and good math knowledge.
• Some College preferred.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Verify insurance benefits and assist with referrals.
• Collect payments and prepare cash for deposits.
• Maintain flow of patient check-in and accurate demographic/insurance data.
• Answer phones, take messages and handle inquiries.
• Schedule appointments for patients according to physician guidelines.
• Assist front office with denials, work queues and other administrative duties.

Skills

Interpersonal skills

Communication skills

Mathematics

Education

Some College

Tools

10-key calculator

Job description

CHRISTUS Health is seeking a patient access/administrative professional to greet and direct patients, verify insurance benefits, and collect payments. You will handle check-in, scheduling, inquiries, and basic front office duties in a busy clinic setting.

The role requires strong interpersonal and math skills, plus experience in health care administration and familiarity with coding and collections processes.