Public Services Assistant: Customer Help & Eligibility

State-of-Michigan; Westland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Michigan Veterans Affairs Agency in Westland is seeking a Department of State Aide to assist Michigan residents with reviewing requests, verifying eligibility, and ensuring applications meet requirements. You will process a variety of transactions and help customers understand services and online options.

The role emphasizes serving the community, staying organized, and completing tasks accurately and on time; the incumbent may travel to other branch offices as needed and must meet

Qualifications

• Educational level typically acquired through completion of high school.
• No specific type or amount is required.

Responsibilities

• Review resident requests and check eligibility.
• Process transactions and help customers understand services and online options.
• Assist Michigan residents with applications and ensure accuracy and timeliness.

Education

High school diploma

Job description

Michigan Veterans Affairs Agency in Westland is seeking a Department of State Aide to assist Michigan residents with reviewing requests, verifying eligibility, and ensuring applications meet requirements. You will process a variety of transactions and help customers understand services and online options.

The role emphasizes serving the community, staying organized, and completing tasks accurately and on time; the incumbent may travel to other branch offices as needed and must meet