People-First State Aide — Full-Time Service Role

State-of-Michigan; Flint (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Michigan Veterans Affairs Agency seeks a Department of State Aide to assist residents with eligibility reviews, process applications, and guide customers through services.

The role requires high school level education and offers full-time hours with occasional travel for relief assignments at other branches; benefits apply.

You will be expected to work a varied 40+ hour week with some evenings; a pre-employment drug test and background checks are part of the process.

Qualifications

• Educational level typically required is high school diploma.
• Aide 6 requires no specific experience.
• Aide 7 requires one year of experience.
• Aide E8 requires two years of experience at level 7 or higher.

Responsibilities

• Review requests from Michigan residents to determine eligibility.
• Process transactions and explain state services and online options.
• Ensure applications meet requirements and provide accurate documentation guidance.

Education

High school diploma or equivalent

Job description

The Michigan Veterans Affairs Agency seeks a Department of State Aide to assist residents with eligibility reviews, process applications, and guide customers through services.

The role requires high school level education and offers full-time hours with occasional travel for relief assignments at other branches; benefits apply.

You will be expected to work a varied 40+ hour week with some evenings; a pre-employment drug test and background checks are part of the process.