Public Service Aide - Help Michigan Residents

State of Michigan; Michigan; On-site; USD 38,000 - 52,000; Full time

Job summary

The State of Michigan Department of State is seeking a Branch Operations Aide to serve Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process transactions, answer questions, and explain available services and online options with accuracy and care.

This full-time role requires a high school diploma and offers benefits through the state. A varied 40+ hour weekly schedule includes occasional travel for relief assignments to

Qualifications

• High school diploma or equivalent required.
• Civil service levels indicate progression through 6/7/E8 with corresponding experience.
• Pre-employment drug test and background checks required.

Responsibilities

• Review requests, check eligibility, and ensure applications meet requirements.
• Process transactions, answer questions, and explain available services and online options to residents.
• Support a 40+ hour full-time schedule with occasional travel for relief assignments to other branches.

Education

High school diploma or equivalent

Job description

The State of Michigan Department of State is seeking a Branch Operations Aide to serve Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process transactions, answer questions, and explain available services and online options with accuracy and care.

This full-time role requires a high school diploma and offers benefits through the state. A varied 40+ hour weekly schedule includes occasional travel for relief assignments to