Community Services Aide - Eligibility & Help Desk

State-of-Michigan; Muskegon (MI); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

State employee benefits

Job summary

Michigan Department of State is seeking a full-time aide to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process a variety of transactions and help customers understand services and online options to stay organized and accurate in a fast-paced environment.

The role offers state benefits and requires a flexible schedule, with some travel for relief assignments to other branches as needed.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Review requests and check eligibility.
• Process transactions and assist customers with online options.
• Communicate clearly and stay organized.

Education

High school diploma

Job description

Michigan Department of State is seeking a full-time aide to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process a variety of transactions and help customers understand services and online options to stay organized and accurate in a fast-paced environment.

The role offers state benefits and requires a flexible schedule, with some travel for relief assignments to other branches as needed.