Community Aide 6-8 — Assist Residents & Process Applications

State of Michigan; Dearborn (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

State of Michigan seeks a Department of State Aide to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process transactions, answer questions, and guide customers through available services and online options.

This full-time role requires accuracy, organization, and timely service. The position supports state benefits eligibility and may involve occasional travel to other branches.

Qualifications

• High school education typically required.
• Experience levels for State Aide grades with defined criteria.
• Ability to review requests and determine eligibility.

Responsibilities

• Review residents' requests and check eligibility.
• Process a variety of transactions and answer questions.
• Guide customers to understand services and online options.

Skills

Customer service

Communication

Data entry

Education

High school diploma

Job description

State of Michigan seeks a Department of State Aide to assist Michigan residents by reviewing requests, checking eligibility, and ensuring applications meet requirements. You will process transactions, answer questions, and guide customers through available services and online options.

This full-time role requires accuracy, organization, and timely service. The position supports state benefits eligibility and may involve occasional travel to other branches.