Public Service Aide — Help Residents Access Services

State-of-Michigan; Washington Township (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Michigan Department of State is seeking a dedicated aide to review resident requests, verify eligibility, and ensure applications meet all requirements. You will process transactions, answer questions, and guide customers through available services and online options.

The role emphasizes accuracy, organization, and timely completion while serving the state’s residents. A full-time schedule with varied hours is required.

Qualifications

• Educational level typically acquired through completion of high school.
• 6 Level - No specific type or amount is required.
• 7 Level - One year of experience equivalent to a Department of State Aide 6.
• E8 Level - Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.

Responsibilities

• Review requests, check eligibility and ensure applications meet requirements.
• Process a variety of transactions and answer questions.
• Help residents understand different services and online options.
• Maintain accuracy and timeliness in all tasks.

Education

High school diploma

Job description

Michigan Department of State is seeking a dedicated aide to review resident requests, verify eligibility, and ensure applications meet all requirements. You will process transactions, answer questions, and guide customers through available services and online options.

The role emphasizes accuracy, organization, and timely completion while serving the state’s residents. A full-time schedule with varied hours is required.