Public Safety Field Services Manager

Motorola Solutions; Richmond (VA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions seeks a Technical Field Services Manager to lead post-sales technical services teams overseeing Field Engineers for installation, deployment, and maintenance of Exacom Hindsight 4.

Candidates should have 5+ years managing tech teams in public safety or NG911 environments, with strong skills in VoIP, SIP, RoIP, and system integrations. Travel up to 25-50% is expected along with a background clearance.

Qualifications

• 5+ years of progressive technical management experience leading technical support and/or field deployment teams.

Responsibilities

• Direct and mentor a dual-function team of Field Engineers with performance coaching.
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Skills

VoIP

SIP

RoIP

Audio recording

Leadership

Communication

Organization

Education

Bachelor's degree in IT/CS/Engineering

Certifications: ITIL Foundation, PMP, Network+, Security+, ENP

Tools

Exacom Hindsight 4

NICE

Verint

Windows Server

SQL databases

Job description

Motorola Solutions seeks a Technical Field Services Manager to lead post-sales technical services teams overseeing Field Engineers for installation, deployment, and maintenance of Exacom Hindsight 4.

Candidates should have 5+ years managing tech teams in public safety or NG911 environments, with strong skills in VoIP, SIP, RoIP, and system integrations. Travel up to 25-50% is expected along with a background clearance.