Technical Field Services Manager, Public Safety Deployments

Motorola Solutions; Vermont; Vor Ort; USD 95.000 - 105.000; Vollzeit

Benefits dieser Stelle

Incentive Bonus

Medical Benefits

401K Match

Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Parental & Family Leave

Zusammenfassung

Motorola Solutions seeks a Technical Field Services Manager to lead post-sales teams installing and maintaining Exacom Hindsight 4. You will drive on-site deployments for public safety customers, ensure SLA adherence, and manage complex field projects with a focus on reliability.

Ideal candidates have 5+ years in technical management in public safety or NG911, with strong VoIP/CTI and networking knowledge. Travel 25–50% and background checks required.

Qualifikationen

• Experience in public safety or mission-critical environments preferred.
• Proven leadership of field deployment and technical support teams.
• Strong communication with customers and executives.

Aufgaben

• Direct, mentor, and evaluate a dual-function team of Field Engineers.
• Oversee on-site hardware/software installations, upgrades and cutovers.
• Ensure SLAs, security compliance, and timely project delivery.

Kenntnisse

VoIP/SIP/RoIP

Windows Server

Networking

CTI

Ausbildung

Bachelor's degree in IT/CS/Engineering

Tools

Exacom Hindsight 4

SQL databases

Jobbeschreibung

Motorola Solutions seeks a Technical Field Services Manager to lead post-sales teams installing and maintaining Exacom Hindsight 4. You will drive on-site deployments for public safety customers, ensure SLA adherence, and manage complex field projects with a focus on reliability.

Ideal candidates have 5+ years in technical management in public safety or NG911, with strong VoIP/CTI and networking knowledge. Travel 25–50% and background checks required.