Public Safety Dispatcher & Telecommunicator (24/7 Impact)

Regional 911 Intake Solutions; West Sacramento (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Retirement benefits

Job summary

Regional 911 Intake Solutions in California seeks Public Safety Dispatcher/Telecommunicator to manage emergency and nonemergency calls, verify locations, classify requests, and coordinate responders using CAD, mapping, radio, and telephone systems. The position requires accurate typing, active listening, clear communication, and the ability to multitask across duties.

Eligibility includes background screening and possible certifications; shifts may include nights, weekends, holidays, and

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Typing, active listening, clear communication, and multitasking are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Telephone handling

Job description

Regional 911 Intake Solutions in California seeks Public Safety Dispatcher/Telecommunicator to manage emergency and nonemergency calls, verify locations, classify requests, and coordinate responders using CAD, mapping, radio, and telephone systems. The position requires accurate typing, active listening, clear communication, and the ability to multitask across duties.

Eligibility includes background screening and possible certifications; shifts may include nights, weekends, holidays, and