Public Safety Dispatcher: Critical Support & Tech

Regional 911 Intake Solutions; Moore Landing (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher / Telecommunicator professionals to manage emergency and nonemergency requests, verify locations, and prioritize calls using established procedures. You will operate CAD, telephone, mapping, and radio systems while coordinating response resources, monitoring unit status, and ensuring accurate records with information-security practices.

The role involves continuous staffing requirements, potential night/weekend/holiday shifts, and

Qualifications

• Typing, listening, and clear communication required.
• Ability to switch between tasks efficiently.
• Certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate CAD, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active Listening

Clear Communication

Multitasking

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher / Telecommunicator professionals to manage emergency and nonemergency requests, verify locations, and prioritize calls using established procedures. You will operate CAD, telephone, mapping, and radio systems while coordinating response resources, monitoring unit status, and ensuring accurate records with information-security practices.

The role involves continuous staffing requirements, potential night/weekend/holiday shifts, and