Emergency Communications Dispatcher

Regional 911 Intake Solutions; California; On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions in California seeks a Police Dispatcher to handle emergency and nonemergency calls, gather essential information, and relay it to officers. You will type, verify locations, and maintain secure records while staying calm under pressure.

This role may require night or weekend shifts, working at a communications console with radios and computer systems; training is provided, but accuracy and clear communication are critical for public safety.

Qualifications

• High school diploma or equivalent required; some agencies provide training.
• Typing, listening, and clear radio communication skills essential.
• Ability to learn jurisdiction geography and operate dispatch systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Listening skills

Radio communication

Geography knowledge

Multitasking

Dispatch aptitude

Education

High school diploma

Job description

Regional 911 Intake Solutions in California seeks a Police Dispatcher to handle emergency and nonemergency calls, gather essential information, and relay it to officers. You will type, verify locations, and maintain secure records while staying calm under pressure.

This role may require night or weekend shifts, working at a communications console with radios and computer systems; training is provided, but accuracy and clear communication are critical for public safety.