Public Safety Dispatcher & Telecommunicator – 24/7 Impact

Regional 911 Intake Solutions; North Vandergrift (PA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional development

Résumé du poste

Regional 911 Intake Solutions is seeking a telecommunicator to handle emergency and nonemergency requests from the public safety sector. The role involves verifying incident locations, gathering caller information, and prioritizing requests using standardized procedures.

Responsibilities include operating CAD, telephone, mapping and radio systems, coordinating resources, monitoring unit status, and maintaining records with strict information security. Some positions may require certifications.

Qualifications

• Accurate typing and active listening skills.
• Clear communication and ability to switch between tasks.
• Certifications depend on services handled and jurisdiction’s training standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active listening

Clear communication

Formation

High school diploma or GED

Description du poste

Regional 911 Intake Solutions is seeking a telecommunicator to handle emergency and nonemergency requests from the public safety sector. The role involves verifying incident locations, gathering caller information, and prioritizing requests using standardized procedures.

Responsibilities include operating CAD, telephone, mapping and radio systems, coordinating resources, monitoring unit status, and maintaining records with strict information security. Some positions may require certifications.