Public Safety Dispatcher & Telecommunicator — 24/7 Impact

Regional 911 Intake Solutions; Cleburne (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator candidates to support emergency response coordination in a fast-paced center. Responsibilities include call intake, dispatch for police, fire, EMS as assigned, and maintaining accurate incident records.

Applicants should have strong typing, active listening, clear communication, and the ability to switch between tasks. Training and certifications vary by jurisdiction; background screening and confidentiality are

Qualifications

• Typing speed and accuracy are required.
• Active listening and clear verbal/written communication are essential.
• Ability to switch between tasks and manage multiple calls.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate CAD, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Radio systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator candidates to support emergency response coordination in a fast-paced center. Responsibilities include call intake, dispatch for police, fire, EMS as assigned, and maintaining accurate incident records.

Applicants should have strong typing, active listening, clear communication, and the ability to switch between tasks. Training and certifications vary by jurisdiction; background screening and confidentiality are