Impactful Public Safety Dispatcher & Telecommunicator

Regional 911 Intake Solutions; McFarland (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator to support flow of information between the public and emergency responders. You will process calls, verify locations, and prioritize requests while using CAD, radio, and mapping systems.

This role requires careful decision-making and coordination across agencies. The position emphasizes accurate typing, active listening, clear communication, and the ability to switch between tasks.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing, active listening, clear communication, and multitasking abilities are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator to support flow of information between the public and emergency responders. You will process calls, verify locations, and prioritize requests while using CAD, radio, and mapping systems.

This role requires careful decision-making and coordination across agencies. The position emphasizes accurate typing, active listening, clear communication, and the ability to switch between tasks.