Public Safety Dispatcher - 24/7 Critical Communications Pro

Regional 911 Intake Solutions; Burden (KS); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional development

Résumé du poste

Regional 911 Intake Solutions in the United States seeks an experienced dispatcher to process emergency and nonemergency requests, verify locations, and gather caller information. You will classify and prioritize calls, operate CAD, mapping, and radio systems, and coordinate resources under demanding conditions.

The role requires accurate typing, active listening, and clear communication, with certifications varying by service and jurisdiction.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening and clear communication are essential.
• Certifications depend on services handled and jurisdiction.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Connaissances

Typing

Active listening

Clear communication

Task switching

Formation

High school diploma or equivalent

Outils

CAD

Mapping systems

Radio systems

Description du poste

Regional 911 Intake Solutions in the United States seeks an experienced dispatcher to process emergency and nonemergency requests, verify locations, and gather caller information. You will classify and prioritize calls, operate CAD, mapping, and radio systems, and coordinate resources under demanding conditions.

The role requires accurate typing, active listening, and clear communication, with certifications varying by service and jurisdiction.