Public Safety Dispatcher: Fast-Paced Emergency Communications

Regional 911 Intake Solutions; Culpeper (VA); Presencial; USD 42 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Professional development

Resumo da oferta

Regional 911 Intake Solutions is seeking qualified Public Safety Dispatchers and Telecommunicators. The role involves handling emergency and nonemergency calls, verifying locations, and prioritizing requests using established procedures.

Operators will use CAD, telephone, mapping, and radio systems to coordinate responses and maintain accurate records while adhering to confidentiality and safety standards. The position may require night, weekend, holidays, and rotating shifts, depending on

Qualificações

• High school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conhecimentos

Typing speed

Active listening

Clear communication

Stress management

Formação académica

High School Diploma or GED

Ferramentas

Computer-Aided Dispatch (CAD)

Descrição da oferta de emprego

Regional 911 Intake Solutions is seeking qualified Public Safety Dispatchers and Telecommunicators. The role involves handling emergency and nonemergency calls, verifying locations, and prioritizing requests using established procedures.

Operators will use CAD, telephone, mapping, and radio systems to coordinate responses and maintain accurate records while adhering to confidentiality and safety standards. The position may require night, weekend, holidays, and rotating shifts, depending on