Public Safety Dispatcher: 24/7 Impactful Telecommunicator

Regional 911 Intake Solutions; Waverly (VA); On-site; USD 42,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions seeks a Public Safety Dispatcher/Telecommunicator for the Sussex, VA area. You will handle emergency and nonemergency calls, verify locations, and coordinate police, fire, and medical responses using CAD and radio systems.

Applicants should have strong typing, listening, and communication skills, with the ability to switch tasks during high-stress situations. Training and certification requirements vary by agency and jurisdiction.

Qualifications

• High school diploma or equivalent required; training may vary by agency.
• Accurate typing and strong listening skills are essential for rapid information processing.
• Clear, concise communication with callers and responders is critical for safety.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate dispatch and mapping systems to coordinate units.
• Coordinate response resources within assigned qualifications.
• Monitor status of units and relay critical incident updates.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD software

Radio systems

Job description

Regional 911 Intake Solutions seeks a Public Safety Dispatcher/Telecommunicator for the Sussex, VA area. You will handle emergency and nonemergency calls, verify locations, and coordinate police, fire, and medical responses using CAD and radio systems.

Applicants should have strong typing, listening, and communication skills, with the ability to switch tasks during high-stress situations. Training and certification requirements vary by agency and jurisdiction.