Impactful Emergency Communications Dispatcher

Regional 911 Intake Solutions; Kenbridge (VA); Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional development

Résumé du poste

Regional 911 Intake Solutions in Virginia seeks a Public Safety Dispatcher/Telecommunicator. You will take calls, dispatch police, fire, and EMS, and coordinate with responders while applying agency procedures.

This role combines technology and decision-making, requiring accurate typing, active listening, and the ability to switch between tasks under pressure. Eligibility and background checks apply, and shifts may include nights and overtime.

Qualifications

• High school diploma or equivalent required; certifications vary by service.
• Accurate typing, active listening, and clear communication essential.
• Ability to switch between tasks while following procedures.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate CAD, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Connaissances

Typing speed

Active listening

Clear communication

Multitasking

Formation

High school diploma

Outils

CAD software

Description du poste

Regional 911 Intake Solutions in Virginia seeks a Public Safety Dispatcher/Telecommunicator. You will take calls, dispatch police, fire, and EMS, and coordinate with responders while applying agency procedures.

This role combines technology and decision-making, requiring accurate typing, active listening, and the ability to switch between tasks under pressure. Eligibility and background checks apply, and shifts may include nights and overtime.