Life-Saving 911 Dispatcher — Emergency Communications

Emergency Telecommunicator Services; Waverly (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services seeks skilled 911 Emergency Dispatchers for Sussex, VA. You will answer emergency and nonemergency calls, verify locations, enter data in CAD, and coordinate responders according to agency procedures.

The role requires calm communication, attention to detail, and the ability to multi-task across radio, phone, and computer systems. A high school diploma is commonly required; testing scores and training deadlines are set by the hiring agency.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.
• Official announcement determines required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Information organization

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Job description

Emergency Telecommunicator Services seeks skilled 911 Emergency Dispatchers for Sussex, VA. You will answer emergency and nonemergency calls, verify locations, enter data in CAD, and coordinate responders according to agency procedures.

The role requires calm communication, attention to detail, and the ability to multi-task across radio, phone, and computer systems. A high school diploma is commonly required; testing scores and training deadlines are set by the hiring agency.