Public Safety Dispatcher & Telecommunicator — Fast-Paced Role

Regional 911 Intake Solutions; Waldorf (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator candidates for assignments at Charles City, VA. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, telephone, and radio systems.

Applicants should have accurate typing, active listening, and clear communication skills, with the ability to switch between tasks in a fast-paced environment and maintain records in line with security requirements.

Qualifications

• High school diploma or equivalent.
• Accurate typing and clear communication required.
• Ability to switch between tasks and manage multiple information streams.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma or equivalent

Tools

CAD software

Telephone systems

Radio systems

Mapping systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatcher/Telecommunicator candidates for assignments at Charles City, VA. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, telephone, and radio systems.

Applicants should have accurate typing, active listening, and clear communication skills, with the ability to switch between tasks in a fast-paced environment and maintain records in line with security requirements.