Public Safety Dispatcher — 24/7 Emergency Communications

Regional 911 Intake Solutions; Winfield (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Kansas is seeking a telecommunicator to handle emergency and nonemergency requests, verify incident locations, and classify and prioritize calls using approved procedures.

You will operate CAD, telephone, mapping and radio systems, coordinate resources, monitor unit status, and support interagency requests, with training, background checks, and confidentiality expectations.

This role may require nights, weekends, holidays, and overtime as staffing dictates.

Qualifications

• High school diploma or equivalent.
• Accurate typing, active listening, and clear communication.
• Certifications vary by jurisdiction and services handled.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Radio systems

Job description

Regional 911 Intake Solutions in Kansas is seeking a telecommunicator to handle emergency and nonemergency requests, verify incident locations, and classify and prioritize calls using approved procedures.

You will operate CAD, telephone, mapping and radio systems, coordinate resources, monitor unit status, and support interagency requests, with training, background checks, and confidentiality expectations.

This role may require nights, weekends, holidays, and overtime as staffing dictates.