Public Safety Dispatcher: Emergency Communications Pro

Regional 911 Intake Solutions; Milton (KS); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Milton, KS seeks Public Safety Dispatcher/Telecommunicator to coordinate emergency and routine calls, operate CAD, and support responders with accurate, timely information.

You will verify incident locations, classify requests, and maintain records while following agency procedures. High school diploma and relevant certifications may be required; training will be provided to qualified applicants.

Qualifications

• Requires typing accuracy and attention to detail.
• Demonstrates active listening and clear communication.
• Ability to switch between tasks and manage multiple calls.

Responsibilities

• Process emergency and nonemergency requests for public safety.
• Verify incident locations and collect caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and share incident updates.
• Support interagency coordination and requests for assistance.
• Maintain records and comply with information-security rules.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio/telephone systems

Job description

Regional 911 Intake Solutions in Milton, KS seeks Public Safety Dispatcher/Telecommunicator to coordinate emergency and routine calls, operate CAD, and support responders with accurate, timely information.

You will verify incident locations, classify requests, and maintain records while following agency procedures. High school diploma and relevant certifications may be required; training will be provided to qualified applicants.