Emergency Communications Specialist – Public Safety Dispatcher

Regional 911 Intake Solutions; Prairie Village (KS); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid leave

Professional development

Résumé du poste

Regional 911 Intake Solutions in Prairie Village, KS, seeks Public Safety Dispatchers and Telecommunicators to process emergency and nonemergency requests, verify locations, and coordinate responses using CAD, mapping, and radio systems. You will prioritize incidents, monitor units, and maintain secure records in a demanding public safety environment.

The role requires accuracy in typing, strong listening, and clear communication, with flexibility for rotating shifts and overtime as needed to

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Required skills include accurate typing, active listening, and clear communication.
• Ability to switch between tasks under pressure is essential.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing accuracy

Active listening

Clear communication

Multitasking

Formation

High school diploma or GED

Outils

CAD system

Telephone system

Mapping software

Radio system

Description du poste

Regional 911 Intake Solutions in Prairie Village, KS, seeks Public Safety Dispatchers and Telecommunicators to process emergency and nonemergency requests, verify locations, and coordinate responses using CAD, mapping, and radio systems. You will prioritize incidents, monitor units, and maintain secure records in a demanding public safety environment.

The role requires accuracy in typing, strong listening, and clear communication, with flexibility for rotating shifts and overtime as needed to