Public Safety Dispatcher: Emergency Communications Pro

Regional 911 Intake Solutions; Yoder (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions is seeking a public safety dispatcher in the Yoder, KS area. The role involves handling emergency and nonemergency requests, validating caller information, and using CAD, mapping, telephone, and radio systems to coordinate responses.

Applicants should have a high school diploma or equivalent and demonstrate strong typing, listening, and communication skills, with the ability to multitask across shifts, nights, holidays, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Radio systems

Job description

Regional 911 Intake Solutions is seeking a public safety dispatcher in the Yoder, KS area. The role involves handling emergency and nonemergency requests, validating caller information, and using CAD, mapping, telephone, and radio systems to coordinate responses.

Applicants should have a high school diploma or equivalent and demonstrate strong typing, listening, and communication skills, with the ability to multitask across shifts, nights, holidays, and overtime as needed.