Public Permitting & Front Desk Specialist

City of Crystal River (FL); Crystal River (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

City of Crystal River (FL) seeks a front desk/administrative staff member for the Growth Management Department to serve as the primary point of contact at City Hall. You will greet visitors, answer calls, respond to inquiries, and direct residents and business owners to the appropriate city departments or personnel.

The ideal candidate has a High School diploma and at least two years of general office or customer service experience, with a strong focus on professional public service in a

Qualifications

• High School graduate or equivalent diploma.
• 2 years of general office, administrative, or customer service experience; municipal government or public-facing service preferred.
• Ability to interact effectively with the public in a fast-paced office environment.
• Experience with computers and standard business software applications.

Responsibilities

• Staffs the front desk at City Hall, greeting visitors and providing a professional first impression.
• Answers, screens, and directs calls, emails, and in-person inquiries to the appropriate department or staff.
• Provides general information about City services, departments, procedures and operations.
• Assists residents, business owners, contractors, developers and visitors in finding the right resources and personnel.

Skills

Front desk experience

Customer service

Communications

Computer skills

Education

High School diploma or equivalent

Tools

Department software systems

Job description

City of Crystal River (FL) seeks a front desk/administrative staff member for the Growth Management Department to serve as the primary point of contact at City Hall. You will greet visitors, answer calls, respond to inquiries, and direct residents and business owners to the appropriate city departments or personnel.

The ideal candidate has a High School diploma and at least two years of general office or customer service experience, with a strong focus on professional public service in a