Construction Office Admin & Front Desk Specialist

A CRYSTAL GLASS & MIRROR LLC; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Job summary

A CRYSTAL GLASS & MIRROR LLC is seeking a Front Desk / Administrative Assistant to be the first point of contact for clients and support multiple departments. The role involves greeting clients, handling calls, processing proposals, payments, scheduling, and DocuSign management within a construction office setting.

The ideal candidate is organized, professional, and experienced in fast-paced environments with familiarity in Microsoft Office, Google Workspace, and CRM tools.

Qualifications

• Experience working in a construction office environment is required.
• Previous administrative, receptionist, or office support experience.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and Google Workspace.
• Experience with DocuSign, QuickBooks, or CRM systems is a plus.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Professional, reliable, and detail-oriented.

Responsibilities

• Answer and direct phone calls professionally.
• Greet and assist walk-in clients with courtesy.
• Handle general inquiries from clients, vendors, and partners.
• Prepare and process customer proposals accurately.
• Save, track, and file all proposals in company systems.
• Process customer payments (credit card, check, etc.).
• Record and track payment activity in company logs/software.
• Coordinate and schedule appointments for measurements, installations, and service calls.
• Provide confirmations and updates to clients and internal teams.
• Enter all leads (phone, email, walk-in) into the Lead Tracking Sheet.
• Maintain daily updates and follow-ups on leads.
• Collaborate with the sales team to help convert leads into sales.
• Prepare and send contracts through DocuSign.
• Include acknowledgment forms and confirm receipt.
• Maintain accurate records of signed contracts.
• Assist with filing, organizing, and managing supplies.
• Support various departments with admin tasks.
• Keep the front desk area clean and professional.

Skills

Communication skills

Customer service

Multitasking

Organization

Professionalism

Attention to detail

Tools

Microsoft Office

Google Workspace

DocuSign

QuickBooks

CRM systems

Job description

A CRYSTAL GLASS & MIRROR LLC is seeking a Front Desk / Administrative Assistant to be the first point of contact for clients and support multiple departments. The role involves greeting clients, handling calls, processing proposals, payments, scheduling, and DocuSign management within a construction office setting.

The ideal candidate is organized, professional, and experienced in fast-paced environments with familiarity in Microsoft Office, Google Workspace, and CRM tools.