Public Information & Records Clerk

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Transportation is seeking a Clerical Assistant 3 to support bureau communications by developing materials, assisting with research, and coordinating updates to forms and publications.

You will respond to customer inquiries on motor vehicle titling and registration, help prepare monthly reports, track costs, and assist in training material development. This full-time role operates Monday through Friday, 8:00 AM to 4:30 PM, with no telework.

Qualifications

• One year as Clerical Assistant 2 or equivalent clerical experience.
• Ability to perform essential job functions.

Responsibilities

• Respond to inquiries using available resources to resolve questions on motor vehicle titling and registration
• Assist in creating and updating policy modules, forms, fact sheets, and publications
• Track costs and financial information related to Bureau forms and materials
• Examine records and documentation to determine accuracy of title, registration, and placard information
• Compile monthly reports with data, graphics, and written summaries for management
• Help support the development and delivery of training materials for agent services

Skills

Customer Service

Communication

Record Keeping

Job description

Commonwealth of Pennsylvania's Department of Transportation is seeking a Clerical Assistant 3 to support bureau communications by developing materials, assisting with research, and coordinating updates to forms and publications.

You will respond to customer inquiries on motor vehicle titling and registration, help prepare monthly reports, track costs, and assist in training material development. This full-time role operates Monday through Friday, 8:00 AM to 4:30 PM, with no telework.